Question 1

What services do you offer at Rosana Holistic Studio?

Accepted Answer

I offer personalised holistic therapies — not spa menus. Each session is built around what your body and energy ask for that day. My main services are: personalised holistic massage (60-90 min), manual lymphatic drainage (60-90 min), Reiki and energy therapy (45-60 min), aromatherapy with bespoke formulas (Alqvimia, Pranarôm, Terpenic), Bach Flowers consultation and remedies, monthly wellness and body sculpting packages, and gift cards with instant online delivery.

Question 2

Where exactly is the studio in Arabian Ranches?

Accepted Answer

My studio is located in Arabian Ranches, Dubai — an intimate, private space designed for you to feel at home from the moment you walk in. The exact address is sent via WhatsApp when you book, along with detailed directions and parking guidance. I mainly welcome clients from Arabian Ranches, Dubai Hills, Emirates Hills, The Springs, The Meadows, Mudon, Damac Hills and Town Square — all within 10-20 minutes of the studio.

Question 3

Which languages do you work in?

Accepted Answer

I work in English, Spanish and Arabic. I'm originally from Spain and I've been practising in Dubai for over 10 years with clients from all three communities. This matters because holistic therapies work best when you can express exactly what you feel in your own language. If you prefer English during the session, the whole treatment will be in English — same for Spanish or Arabic.

Question 4

How long does a typical session last?

Accepted Answer

It depends on the type of treatment you need: holistic massage (60 or 90 minutes), lymphatic drainage (60 or 90 minutes), Reiki or energy therapy (45-60 minutes), full personalised ritual (90-120 minutes), Bach Flowers consultation (60 minutes plus remedy preparation). Before your first visit I always include a 10-15 minute initial consultation at no cost — to understand what you need today. That time does not count against your session.

Question 5

What does a Reiki session actually feel like?

Accepted Answer

In a Reiki session you lie comfortably dressed on the treatment table. I place my hands on or slightly above your body's energy points and let the energy flow where you need it most. You don't have to do anything. Some clients feel warmth, tingling, waves of deep relaxation, or emotions that surface and release. Others simply fall asleep — all valid. I start by measuring your energy flow with a pendulum and close with crystals (amethyst, rose quartz) chosen for what your energy is asking for that day.

Question 6

Is manual lymphatic drainage suitable after surgery?

Accepted Answer

Yes — manual lymphatic drainage is one of the most recommended treatments after cosmetic surgery (liposuction, tummy tuck, BBL, breast surgery) or any procedure with swelling or fluid retention. My technique is manual and very gentle — no machines. Rhythmic movements stimulate your lymphatic system to clear excess fluid, reduce bruising and speed up recovery. You'll always need surgical clearance before starting (typically 7-15 days post-op). I recommend a pack of 3-5 sessions for optimal results.

Question 7

How do Bach Flower remedies work?

Accepted Answer

Bach Flowers are a vibrational therapeutic system of 38 floral essences that help balance specific emotions: anxiety, fear, indecision, sadness, exhaustion, difficulty letting go of the past. In a 60-minute consultation we talk through what you're emotionally going through. From there I prepare a personalised 30 ml remedy combining 5 to 7 essences specifically for you. You receive it the same day with instructions (4 drops, 4 times a day for 3-4 weeks). They're entirely natural, with no contraindications, and compatible with any medication.

Question 8

Can I order a custom aromatherapy formula without visiting the studio?

Accepted Answer

Yes — personalised aromatherapy formulas can be ordered entirely online. The process: visit my aromatherapy page and fill in a short form telling me what you need. I prepare your custom formula combining essential oils from Alqvimia, Pranarôm and Terpenic adapted to you. You receive it at home (delivery included within Dubai) in a few days, with usage instructions. The price is AED 80 for a personalised 10 ml formula. If you want to adjust it or order another later, just message me and I'll prepare a new one.

Question 9

How do gift cards work?

Accepted Answer

Gift cards are perfect for gifting wellbeing — birthdays, thank-yous, or just because. Here's how: you choose the amount (from AED 200), purchase the card directly on my website (2-minute process), the recipient chooses whichever treatment she'd most love when she's ready — a holistic massage, a Reiki session, whatever she prefers. Instant delivery by email — perfect for last-minute gifts. Gift cards don't expire.

Question 10

How do the multi-session packages work?

Accepted Answer

Packages are designed for people looking for real results and consistency. I have three main ones: Body Sculpting — 8 sessions of 60-75 min (radiofrequency, virtual mesotherapy, wood therapy, anti-cellulite) from AED 1,700 discounted. Back, neck and shoulders — 3 sessions of 45 min with infrared light, AED 540 discounted. Manual lymphatic drainage — 3 sessions of 90 min, AED 940 discounted. Packages can be used at your own pace over the following 2-3 months from your first session.

Question 11

How do I book my appointment?

Accepted Answer

Three ways to book: online directly on my website (choose date, time and treatment in under 2 minutes); WhatsApp on +971 55 686 2939 and I'll confirm availability; email rosanaholisticstudio@gmail.com. For your first visit I recommend booking at least 24 hours ahead — that way I have time to prepare the space with the right intention (specific aromatherapy, crystals, music) for the treatment you've chosen. New clients receive a 10% discount on their first session booked online.

Question 12

What is the cancellation policy?

Accepted Answer

More than 48 hours notice: free cancellation, 100% deposit refund or free rescheduling. Between 24 and 48 hours: 100% of the deposit is lost, no rescheduling. Less than 24 hours or no-show: 100% of the deposit is lost. If you arrive late, your session will be shortened so it doesn't affect later clients. Arrivals more than 15 minutes late may be treated as a no-show. Any genuine medical emergency is always understood — just message me on WhatsApp and we'll work it out.

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